Privacy Policy
Last updated: 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, and phone number
- Billing and shipping addresses
- Business registration details for wholesale accounts
- Farm details and crop information for consultation services
- Payment information (processed securely by third-party providers)
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referral sources and search terms used
2. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling your orders
- Providing customer service and technical support
- Sending order confirmations, shipping updates, and important notices
- Offering personalized agricultural consultation and recommendations
- Improving our products and services
- Sending promotional materials and newsletters (with your consent)
- Complying with legal obligations and regulations
3. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in order processing, payment processing, and delivery
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfer: In case of merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- SSL encryption for data transmission
- Secure servers with restricted access
- Regular security audits and updates
- Employee training on data protection practices
- Limited access to personal information on a need-to-know basis
Important: While we strive to protect your information, no method of transmission over the internet is 100% secure. Please use caution when sharing sensitive information online.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and login information
- Analyze website traffic and user behavior
- Personalize content and advertisements
- Improve website functionality and user experience
You can control cookie settings through your browser preferences. However, disabling cookies may affect some website functionality.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications at any time
- Restriction: Request limitation on how we process your information
To exercise these rights, please contact us using the information provided below.
7. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Customer account information is typically retained for 7 years after account closure for business and legal purposes.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: